Top Questions Parents Ask – Answered!

"My child seems to dislike anything connected to school and learning. What is the cause of this? "

This usually means that the child associates school and learning with a negative feeling. For example, this can occur if a child felt (even if it was misinterpreted) judged or criticized by a teacher. Therefore, even if the child is capable of learning in school, the negative feeling he has developed will stop him from wanting to learn.

"How do your tutors help my child overcome his negative feelings towards learning?"

One of the ways we try to solve this problem is by training our tutors to make your child feel understood and appreciated no matter how well he does academically. Once your child believes that he is special even if he does not perform well in school, then you should start to expect your child to now WANT TO LEARN.

"How long does it take before the tutor gets my child to want to learn?"

We often see the child want to start learning in the first session. The connection that our tutors establish with your child is ongoing.

"What do your tutors do if the child has a difficult time concentrating?"

There are many ways our tutors can deal with this, depending on your child. If the case is complicated, then the tutor consults with their supervisor in order to brainstorm the best solution. Sometimes it takes trial and error, but we keep trying till we get it right.

"Can you give me an example of how you deal with a child who is extremely complicated?"

We dealt with a very high energy child that could not sit still nor pay attention to the lesson. The supervisor worked with the tutor with the strategy that the tutor entered the world of the child. This was done by having the tutor actually participate with the child in his unusual behavior. In this case, this child loved telling jokes so the tutor prepared jokes. The child loved this, and was quite surprised. The tutor continued to connect with the child in whatever unusual behavior the child demonstrated. In a short period of time the child felt so comfortable with the tutor that the tutor was able to suggest they do the lesson together. The child objected, but when the tutor suggested that he will help give the child the answers the child got excited. The child finished the lesson quickly with the help of the tutor and then after some more jokes the tutor asked if the child wanted to see what he could do with trying the lesson again. The child agreed, took the test again, and was able to answer all the questions correctly without any help. The child felt good about himself and we are expecting the child to become a successful student.

"I once had a tutor that would lose patience with my child. How do I know your tutors will not do the same?"

Excellent question! Our tutors are trained to remain calm no matter how your child behaves. If for whatever reason you are unhappy with the way our tutor is dealing with your child, you can reach their supervisor to discuss it at any time